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Untitled Document
December 22, 2009
CARBA-TEC APPOINTED EXCLUSIVE DISTRIBUTOR FOR TRITON® POWER TOOLS
AND ACCESSORIES EFFECTIVE JANUARY 1, 2010
Carba-Tec Pty Ltd, Australia's leading supplier of quality woodworking tools
and machinery, is pleased to announce that it has been appointed to be the exclusive
distributor of Triton® Power Tools and Accessories in Australia and New
Zealand effective January 1, 2010.
We are well acquainted with Triton’s singular reputation both here and
abroad, having seen it spring from an Aussie invention into a world-renowned
range of power tools and accessories. The Triton brand is one of the most recognised
icons in the local woodworking and DIY industry and we are excited about incorporating
it into our own range of tools and equipment.
We’re also aware that there is a great deal demand for the product. So
to answer some of your questions in advance, here’s a brief summary of
our current status and an overview of our plans to re-launch Triton in Australia
and New Zealand.
Stock Availability
At this point, none of the Carba-Tec stores in Australia have stock of Triton
tools, however we have placed orders and we expect delivery between late February
and early April 2010. Early in 2010 we’ll be posting our core Triton range
on our website at www.carbatec.com.au where it will be available for secure
shopping and pre-ordering. We will fill any pre-orders as soon as stock becomes
available.
We will also be equipping all of our Carba-Tec stores with Triton in-store
displays and our sales staff will be on hand to provide you sound, personal
service.
Core Range
The following products will comprise our core Triton product range.
- Work centre 2000
- Work centre Dust bag
- Bevel Ripping Guide
- Chassis Upgrade and Height Winders
- Router Table
- Router Stand
- Finger Joiner
- Biscuit Joiner
- Jigsaw Kit
- 3-1/4HP Router
- 3-1/4HP 235mm Power Saw
We will be adding additional products to the range in due course.
Spare Parts and Service
We have a number of spare parts on order for Triton power tools and for the
Triton Workcentre / Router Table. Selected spare parts should be available by
mid to late January 2010 and there will be follow-up shipments coming soon after
the initial one.
We will be unable to support any warranty claims for goods sold prior to January
1, 2010, nor will we be able to honour warranty claims for goods not purchased
through Carba-Tec stores. We will, however, be happy to assist you in identifying
your problem and will supply any spare parts necessary to rectify the problem.
Dealers and Additional Support
We also plan to distribute the product through selected independent retailers
throughout Australia and New Zealand. The details of this arrangement are still
being worked out and we will not be able to provide a list of approved dealers
until February to March 2010.
Holiday Closing Dates
Please note that Carba-Tec Brisbane (distribution centre for the Carba-Tec
group) will be closing for Christmas and New Years from 2pm (EST) on December
24 until re-opening at 8am (EST) on January 4, 2010. Please feel free to contact
us on or after January 4, 2010 with any queries you may have about Triton. We
will also be supplying certain spare parts to the public and to other Carba-Tec
stores from January 4.
Other Carba-Tec stores will be open certain days during the post-Christmas
and pre-New Years period. To confirm your local store’s opening and closing
dates, please ring or select your local Carba-Tec store by using our 'change
stores' link located directly underneath the store name at the top
of our home page. Click on the Carba-Tec logo in the top left hand corner of
your screen to go there. Opening and closing dates have been posted on each
store’s home page.
We have also set up a dedicated email address that will allow you to direct
your enquiry to the appropriate Triton support department. Please feel free
to email your enquiries to Triton@carbatec.com.au so we can attend to your needs.
Looking Forward to Triton in 2010!
The Triton brand has been built on the quality of its products and the constant
support of its owners and users around the globe. We certainly hope that this
understanding and support will continue with our new venture and that the prospect
of seeing Triton back on top - where it belongs - is as exciting to you as it
is to us.
We wish you and your family a very Happy Christmas and New Year Season.
The Managers
CARBA-TEC PTY LTD
Brisbane
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