Shopping, Security & Payment

Shopping on line

We've listed a few step-by-step instructions on how to shop on our site. Click here to learn more.

Other ways to order

BY PHONE
Use our toll free number to place your order. To avoid delays, please complete your order form with freight charges, address and phone number and have your credit card details ready. Phone ordering is available from 9am - 4pm, Monday to Friday.

BRISBANE	1800 658 111
SYDNEY	1800 683 583
CANBERRA	1 800 647 242
MELBOURNE	1800 558 426
PERTH	1800 886 657
NEW ZEALAND	0800 444 329

BY MAIL
Complete our order form (here). Ensure all details are correct including your address, phone number and freight costs. Enclose a cheque or postal order, or credit card details and send to:

BRISBANE	40 Harries Rd, Coorparoo Qld 4151
SYDNEY	113 Station Rd, Auburn NSW 2144
CANBERRA	6/145 Gladstone St, Fyshwick, ACT 2609
MELBOURNE	80-82 Osborne Ave., Springvale, Vic, 3171
PERTH	151 Balcatta Rd, Balcatta WA 6021
NEW ZEALAND	110 Harris Rd, East Tamaki NZ

BY FAX
To avoid delays in shipping, fill in your order form, including address, freight charges and credit card details, and fax to the appropriate number. This service is available 24 hours a day. If you require further assistance, please phone the toll free numbers listed above.

BRISBANE	(07) 3397 2785
SYDNEY	(02) 9648 6443
CANBERRA	(02) 6280 0630
MELBOURNE	(03) 9558 5133
PERTH	(08) 9240 1014
NEW ZEALAND	(09) 274 9455

Payment methods

Carba-Tec wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers during their shopping experience. Carba-Tec uses 1024 bit asymmetric encryption keys to protect your credit card details.

Credit cards


We accept Visa, Mastercard and Bankcard for all methods of ordering. You may also supply us with a cheque or postal money order.

If you are still uncomfortable purchasing online at Carba-Tec, we're happy to offer you our downloadable order form (here) which you can fax or post to us.

Phone/fax
Phone and fax orders are processed manually through our EFTPOS system.
We accept Visa, Mastercard and Bankcard.Your card will be billed in Australian Dollars (AUD). For customers outside Australia and New Zealand, this will be converted to your own currency by your bank or card provider (your card issuer may add a surcharge for this)..

Post
Mail orders within Australia should be accompanied by a Money Order or Cheque or your credit card details. International mail orders can be made, however your money order or bank cheque must be made out in Australian Dollars drawn on an Australian bank.