Below is a summary of how to use this site to help you navigate around the new features and functions. This new responsively designed site will make browsing, purchasing, track your orders and reading articles on your Phone, Tablet or Desktop easier. Please also visit our Frequently Asked Questions page for answers to questions you may have.
If this is your first time to this new site but have purchased online previously, you will be required to reset your password for activation on this new website. You will only need to reset your password once and continue to use this password when logging in to Carbatec Online. Below are details on how to reset your password:
If you have already reset your password on this new site, you can now login as normal via the Login Page or by clicking here. To login, you will need the email address your registered your account with plus your new Password. If you do forget your Password, you can always Reset it again via the Reset/Forgot Password Page.
If you are a new customer to Carbatec Online and have never purchased via our previous website, please Register to create your customer account. This can be created before or after you have added products to your shopping cart via the Register button.
Once you have selected the products and quantities and added them to your Shopping Cart, you can view the contents by clicking the Cart Icon in the top right hand side. You will then be stepped through the Delivery, Freight and Payment options to complete your order. Some customers using Tablets/iPad have experienced problems proceeding to the checkout. If this occurs you may need to change your privacy settings temporarily to Public to finalise the transation. For full step-by-step instructions, please visit our Frequently Asked Questions page.
If you have a Gift Card that you would like to use for your order, please note that at this time Auto-redemption via this site is not available. However, if you contact our Customer Service Centre on 1800 658 111, they will be able to process your order and Gift Card for you.
Our new website includes the following new features:
Once Logged in, the Dashboard (located on the top banner) is where you can access and update the following information:
All products sold online are available via the TOOLS tab which is broken down into 20 Sub Categories.
Along the Navigation Bar are the following additional Tabs with information and articles of use: