My Store:
Change Store

Contact Us & Store Locations

ENQUIRY ASSISTANCE

To help us direct your enquiry, please select from the following options.

Customer Service Enquiries
To place an order, return or exchange a product, report damaged or broken goods, report a website issue, update your account details, make a payment, receive a quote or freight estimate - please call, message or email our Customer Service team.

Retail Store Enquiries

For a product enquiry, technical assistance, warranty claims, help with a product setup, stock enquiries, or any other technical assistance, please call your local Carbatec Store, or contact Customer Service who will direct your call accordingly.

CUSTOMER SERVICE

Australia

8.00am - 5.00pm Monday to Friday 
(Closed Public Holidays)
 

New Zealand

8.30am - 5.00pm Monday to Friday 9.00am - 12.00pm Saturday
(Closed: Public Holidays)
Enquiry
Captcha Image
ADELAIDE
27 Magill Rd Stepney South Australia 5069
8.30am - 5.00pm Monday to Friday 8.30am - 12.30pm Saturday
Closed Public Holidays 

Closed Australia Day, Easter, Good Friday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
BRISBANE
128 Ingleston Rd Wakerley Qld 4154
8.30am - 5.00pm Monday to Friday 8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
MELBOURNE
80-82 Osborne Ave Springvale Victoria 3171
8.30am - 5.00pm Monday to Friday 8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
SYDNEY
113 Station Rd Auburn NSW 2144
8.30am - 5.00pm Monday to Friday8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
PERTH
1/168 Balcatta Rd Balcatta WA 6021
8.30am - 5.00pm Monday to Friday8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
HOBART 
17 Farley Street Glenorchy Tasmania 7010
8.30am - 5.00pm Monday to Friday
9.00am - 12.00pm Saturday
Closed Public Holidays - Closed from 23/12/18 - 6/1/19
LAUNCESTON
242 Hobart Rd Kings Meadows Tasmania 7249
8.30am - 5.00pm Monday to Friday
9.00am - 12.00pm Saturday
Closed Public Holidays - Closed from 23/12/18 - 6/1/19
NEW ZEALAND
110 Harris Rd East Tamaki Auckland 2163 New Zealand
8.30am - 5.00pm Monday to Friday
9.00am - 12.30pm Saturday
8.30am - 4.00pm Public Holidays