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ENQUIRY ASSISTANCE

To help us direct your enquiry, please select from the following options.

Customer Service Enquiries
To place an order, return or exchange a product, report damaged or broken goods, report a website issue, update your account details, make a payment, receive a quote or freight estimate - please call, message or email our Customer Service team.

Retail Store Enquiries

For a product enquiry, technical assistance, warranty claims, help with a product setup, stock enquiries, or any other technical assistance, please call your local Carbatec Store, or contact Customer Service who will direct your call accordingly.

CUSTOMER SERVICE

Australia

8.00am - 5.00pm Monday to Friday 
(Closed Public Holidays)
 

New Zealand

8.30am - 5.00pm Monday to Friday 9.00am - 12.00pm Saturday
(Closed: Public Holidays)
Enquiry
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ADELAIDE
27 Magill Rd Stepney South Australia 5069
8.30am - 5.00pm Monday to Friday
8.30am - 12.30pm Saturday
Closed Public Holidays
BRISBANE
128 Ingleston Rd Wakerley Qld 4154
8.30am - 5.00pm Monday to Friday
8.30am - 12.30pm Saturday
Closed Public Holidays
MELBOURNE
80-82 Osborne Ave Springvale Victoria 3171
8.30am - 5.00pm Monday to Friday
8.30am - 12.30pm Saturday
Closed Public Holidays
SYDNEY
113 Station Rd Auburn NSW 2144
8.30am - 5.00pm Monday to Friday
8.30am - 12.30pm Saturday
Closed Public Holidays
PERTH
1/168 Balcatta Rd Balcatta WA 6021
8.30am - 5.00pm Monday to Friday
8.30am - 12.30pm Saturday
Closed Public Holidays
HOBART 
17 Farley Street Glenorchy Tasmania 7010
8.30am - 5.00pm Monday to Friday
9.00am - 12.00pm Saturday
Closed Public Holidays
LAUNCESTON
242 Hobart Rd Kings Meadows Tasmania 7249
8.30am - 5.00pm Monday to Friday
9.00am - 12.00pm Saturday
Closed Public Holidays
NEW ZEALAND
110 Harris Rd East Tamaki Auckland 2163 New Zealand
8.30am - 5.00pm Monday to Friday
9.00am - 12.30pm Saturday
8.30am - 4.00pm Public Holidays