My Store:
Change Store
My Store:
Change Store

Contact Us & Store Locations

ENQUIRY ASSISTANCE

To help us direct your enquiry, please select from the following options.

Customer Service Enquiries
To place an order, return or exchange a product, report damaged or broken goods, report a website issue, update your account details, make a payment, receive a quote or freight estimate - please call, message or email our Customer Service team.

Retail Store Enquiries

For a product enquiry, technical assistance, warranty claims, help with a product setup, stock enquiries, or any other technical assistance, please call your local Carbatec Store, or contact Customer Service who will direct your call accordingly.

CUSTOMER SERVICE
Customer Service

Australia

8.30am - 5.00pm Monday to Friday 
(Closed Public Holidays)
 

New Zealand

8.30am - 5.00pm Monday to Friday 9.00am - 12.00pm Saturday
(Closed: Public Holidays)
Enquiry
Captcha Image
ADELAIDE
Adelaide Store
27 Magill Rd Stepney South Australia 5069
8.30am - 5.00pm Monday to Friday 8.30am - 12.30pm Saturday
Closed Public Holidays 

Closed Australia Day, Easter, Good Friday, Easter Saturday. Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.

BRISBANE
Brisbane Store
128 Ingleston Rd Wakerley Qld 4154
8.30am - 5.00pm Monday to Friday 8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
MELBOURNE
Melbourne Store
80-82 Osborne Ave Springvale Victoria 3171
CLOSED Monday to Friday CLOSED Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.

SYDNEY
Sydney Store
113 Station Rd Auburn NSW 2144
8.30am - 5.00pm Monday to Friday8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Christmas Day, Boxing Day, and New Years Day.
PERTH
Perth Store
1/168 Balcatta Rd Balcatta WA 6021
8.30am - 5.00pm Monday to Friday8.30am - 12.30pm Saturday
Closed Public Holidays

Closed Australia Day, Easter, Good Friday, Easter Saturday, Easter Monday, Anzac Day 25th April & Monday 27th April, Christmas Day, Boxing Day, and New Years Day.
HOBART 
Hobart Store
17 Farley Street Glenorchy Tasmania 7010
NEW ZEALAND
New Zealand Store
110 Harris Rd East Tamaki Auckland 2163 New Zealand
8.30am - 5.00pm Monday to Friday and 8.00am - 12.30pm Saturday