Promotions & Competitions

10% Off - Welcome Back Offer

The discount code is valid for 7 days from the date it is first received via email. Promotion period 29th Oct - 4th Nov

The discount is only valid for online orders where the total of eligible full-priced products equals or exceeds $149 AUD, including taxes, shipping costs, or other fees.

The discount is only available on full-priced products and cannot be used on Festool, i2R, SCM, Tormek, Special Order products, sale or clearance items, or gift cards.

The offer is not valid in conjunction with any other offer or discount, and cannot be applied retroactively to previous purchases.

The offer is valid for one use only per customer/account and cannot be redeemed for cash or credit.

No rainchecks. The offer is non-transferable and may not be shared, resold, or exchanged.

The discount code must be entered in the Discount Code field at checkout before completing payment. Discount codes cannot be applied manually after an order is placed, and partial refunds cannot be issued for the discount amount.

Carbatec reserves the right to cancel, modify, or withdraw this offer at any time without prior notice. We also reserve the right to verify the validity of orders and disqualify any order or customer found to be acting fraudulently, deceptively, or in a way that undermines the integrity of
this promotion.

If the item you receive is faulty or significantly different from the described item, please contact our Customer Care Team at support@carbatec.com.au or
call 1800 658 111.

For more information, please refer to our Terms of Service and Privacy Policy.

Festool Redemption promotion

All prices quoted are inclusive of GST. Special Prices are valid during the promotional period. Redemption offers are valid only to those consumers who purchase one of the selected Festool products between 1st November 2025 - 30th December 2025. All redemptions to be made by customer at www.festool.com.au/redemption by 18th January 2026. Only customers can claim redemption items. No redemption items will be sent to dealers. Please allow up to 8 weeks for delivery. We reserve the right to correct any errors or omissions. Images are for illustrative purposes only. All offers are subject to availability and valid only while stocks last.

Carbatec Christmas Promotional T&C's

Christmas promotional period 10 Nov – 31 Dec, 2025.

Carbatec is proud to offer exceptional value across our full range of woodworking products. All purchases are protected by our Satisfaction Guarantee and the Australian Consumer Law.

Promotional Exclusions

Unless otherwise stated, all promotional offers exclude: Festool, Axiom & i2R, Tormek, SCM, Veritas, Vectric, Special Orders, Freight Costs, Gift Cards. Promotions cannot be used with any other discount and apply only to full-priced items.

Shipping

Free Standard Shipping applies to qualifying online orders over $149 on eligible items, while stocks last. Exclusions apply to bulky or freight-restricted products.

To make sure your order arrives in time for Christmas, please place your order by Friday, 12th December. Orders placed after this date may arrive after Christmas due to carrier delivery timeframes. See our Shipping Policy for further details.

Back Orders

No Backorders Online: Due to high demand, we cannot accept backorders online during the promotional period. All items are available while stocks last. We recommend completing your checkout promptly to secure your purchase.

Price Match Promise

Carbatec’s Price Match Policy ensures you always get the best deal. If an identical item is offered by an authorised Australian retailer at a lower price and has the item in stock, we will match that price at point of sale.

Click and Collect

14-Day Pickup Limit: To ensure efficient inventory management, all Click & Collect orders must be picked up within 14 days of the "Ready for Pickup" notification. Unclaimed orders will be cancelled after this period, and a refund will be processed.

Returns & Exchanges

Customers may request a refund, exchange, or store credit for eligible unused products returned within 30 days in their original packaging. Exclusions apply: clearance, special orders, dust masks, and other safety or hygiene-related items. If the return is due to a Carbatec error, freight costs will be covered by Carbatec, otherwise the customer is responsible for return shipment.

Warranties

All Carbatec products are sold under the terms of their manufacturer warranty and in accordance with the Australian Consumer Law. Faulty items will be assessed under our Warranty Policy. For warranty claims or queries, contact our Customer Care Team at support@carbatec.com.au.

Pricing & Availability

Prices, product descriptions, and availability may change without notice. Carbatec reserves the right to correct errors or omissions and cancel affected orders, providing full refunds where applicable.

Australian Men’s Shed and Club Discounts

Registered Australian woodworking clubs and educators are eligible for club discounts on full-priced items only. Exclusions listed above apply. To qualify, clubs must have a valid Australian street address.

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