Carbatec is pleased to welcome new customers with a $30 voucher when they subscribe to receive Carbatec marketing communications.

Eligibility
The Welcome Offer is available to:

• New customers who subscribe to receive Carbatec marketing emails.
• Customers who have not previously subscribed to Carbatec marketing communications using the same email address.
• Customers who meet any additional eligibility requirements communicated as part of the promotion.

Carbatec reserves the right to determine the eligibility of all customers and subscriptions.

Promotional Offer
Eligible customers will receive a $30 promotional voucher to use on their first purchase of $300 or more (minimum spend excludes shipping charges and any applicable taxes or fees where relevant).

Voucher Conditions

• Voucher is valid for 60 days from the date of issue.
• Voucher is valid for one use only and must be redeemed in a single transaction.
• Only one Welcome Offer voucher may be issued and redeemed per customer.
• The voucher cannot be transferred, exchanged, refunded or redeemed for cash, credit or gift cards.
• If the order value is less than $300, the voucher cannot be redeemed.
• Any unused portion of the voucher will be forfeited and will not be credited or refunded.

Exclusions

• Voucher cannot be used in conjunction with any other discount code, promotional offer, coupon or voucher.
• Voucher cannot be applied towards shipping charges, freight costs, gift cards, special orders or any other excluded products as determined by Carbatec.
• Voucher cannot be applied retrospectively to completed purchases.

General

• Customers must remain subscribed to Carbatec marketing communications at the time the voucher is issued.
• Carbatec reserves the right to reject duplicate, fraudulent or ineligible subscriptions.
• Carbatec may verify customer eligibility before issuing or honouring a voucher.

Changes to Promotion
Carbatec reserves the right to amend, suspend or terminate this promotion, or these Terms & Conditions, at any time without prior notice where reasonably necessary to do so. Any changes will not affect vouchers already issued unless required by law.

Australian Consumer Law
Nothing in these Terms & Conditions limits or excludes any rights you may have under the Australian Consumer Law.

Carbatec values customer feedback and is pleased to offer eligible customers a $30 voucher as a thank you for submitting a verified product review.

Eligibility
The Review Incentive is available to customers who:

• Have purchased the reviewed product from Carbatec.
• Submit a verified product review through Carbatec's review platform.
• Are subscribed to receive Carbatec marketing communications at the time the review invitation is sent and the review is submitted.
• Meet any additional eligibility requirements communicated as part of the review invitation.

Carbatec reserves the right to determine the eligibility of all reviews and customers.

Promotional Offer
Eligible customers will receive a $30 promotional voucher to use on their next purchase of $300 or more (minimum spend excludes shipping charges and any applicable taxes or fees where relevant).

Voucher Conditions

• Voucher is valid for 60 days from the date of issue.
• Voucher is valid for one use only and must be redeemed in a single transaction.
• Only one promotional voucher may be redeemed per customer.
• The voucher cannot be transferred, exchanged, refunded or redeemed for cash, credit or gift cards.
• If the order value is less than $300, the voucher cannot be redeemed.
• Any unused portion of the voucher will be forfeited and will not be credited or refunded.

Exclusions

• Voucher cannot be used in conjunction with any other discount code, promotional offer, coupon or voucher.
• Voucher cannot be applied towards shipping charges, freight costs, gift cards, special orders or any other excluded products as determined by Carbatec.
• Voucher cannot be applied retrospectively to completed purchases.

General

• Submission of a review does not guarantee the issue of a voucher. Reviews must meet Carbatec's moderation guidelines and be approved as verified reviews.
• Carbatec reserves the right to reject fraudulent, duplicate, offensive, misleading or otherwise ineligible reviews.
• Carbatec reserves the right to verify customer eligibility before issuing a voucher.

Changes to Promotion
Carbatec reserves the right to amend, suspend or terminate this promotion, or these Terms & Conditions, at any time without prior notice where reasonably necessary to do so. Any changes will not affect vouchers already issued unless required by law.

Australian Consumer Law
Nothing in these Terms & Conditions limits or excludes any rights you may have under the Australian Consumer Law.

Vouchers

For Festool Dealer claims - please use the dealer portal - https://tooltechnic.miportal.io/login/

End user terms and conditions

Eligibility: Purchase one of the eligible Festool products and register it for warranty within 30 days of purchase to receive a voucher. No warranty registration = No voucher.

Voucher Issuance: After registering the product for warranty, the Festool voucher will be emailed to the address used for warranty registration. You will receive the voucher within 1 - 14 days of the warranty submission.

Voucher Usage: The voucher can be used either in-store or on the Festool website for your next Festool purchase. Vouchers must be used within 90 days of receipt. Each voucher has a 90-day expiry date. Voucher are for purchase of Festool products only.
Vouchers can not be used on Dealer websites, usage is in store only or via www.festool.com.au

Voucher Values: The voucher values are as follows:
$50 Voucher
$100 Voucher
$150 Voucher
$250 Voucher
Online voucher usage will be limited to one voucher per transaction.
GST: All prices quoted are inclusive of GST.
The free shipping threshold on the Festool website applies to the order total after the voucher is applied, shipping charges may be added when using a voucher that reduces the order total below that threshold. 

Corrections: We reserve the right to correct any errors or omissions.
Returns Policy: Our 30-day money back guarantee does not apply to products with a redeemable voucher.
Non-Transferable: Vouchers are non-transferable and cannot be exchanged for cash.

Single Use: Each voucher can only be used once. Any remaining balance will not be refunded or credited.
Lost or Stolen Vouchers: Festool is not responsible for lost or stolen vouchers.
Product Availability: Voucher redemption is subject to product availability.
Not available in conjunction with any other offer
Not available for use with the Festool for Schools program

Changes to Terms: Festool reserves the right to change these terms and conditions at any time without prior notice. 

Redemptions 

Eligibility: Redemption offers are exclusively available to bona fide end-user consumers who purchase specified Festool products as new during the designated campaign period for their own use and not for resale. Dealers, resellers, commercial entities, and employees of Festool Australia, its distributors, and retailers are not eligible to claim redemption items. Festool Australia reserves the right to request further information to verify eligibility.

Redemption Period:
All redemption claims must be fully and correctly submitted by the customer at www.festool.com.au/redemption within 14 days (2 weeks) of the campaign's end date. Claims received after this period will be automatically rejected. The date of submission shall be the date the online form is fully completed and submitted, not the date of commencement of the form.

Proof of Purchase:
A valid proof of purchase, being an original tax invoice or receipt clearly showing the Festool product model number, purchase date, retailer's name and ABN, and purchase price, must be uploaded at the time of redemption. Handwritten receipts will not be accepted. Claims without valid proof of purchase will be automatically rejected. Festool Australia reserves the right to request the original proof of purchase for verification purposes.

Redemption Tool Waiting Period:
Please allow up to an 8-week waiting period from the date of your successful redemption request submission for the delivery of your redemption tool. This timeframe is an estimate only and may be subject to change due to stock availability, logistical issues, or other unforeseen circumstances. Festool Australia will make reasonable efforts to keep you informed of any significant delays, but accepts no liability for delays in delivery.

Product Returns:
If a product eligible for a promotional redemption is returned under the 30-Day Return Policy, the Redemption Item must also be returned in its original and unused condition and in its original packaging at the time of the primary product's return. If the Redemption Item is not returned in accordance with these conditions, the full retail value of the Redemption Item will be deducted from any refund issued for the returned product. 

Promotional Stacking Policy 

Festool Australia promotions are intended to provide value to our customers. To ensure fairness and prevent abuse of promotional offers, the following policy on combining promotions applies strictly:

No Stacking of Promotions: You cannot combine multiple promotional offers on a single product or transaction. This includes, but is not limited to:

Special Priced Products: Products already offered at a special or discounted price are not eligible for further promotional benefits, such as earning a voucher or participating in a redemption offer.

Redemption Products: If a product is part of a redemption offer (meaning you receive a bonus tool or item upon purchase), it is not eligible for other promotions, such as earning a voucher.

Voucher Usage and Earning: You cannot earn a promotional voucher (e.g., a discount code or credit) on a purchase where you are simultaneously redeeming another promotional voucher. Each transaction is limited to the use or earning of one promotional benefit.

Bundle Deals: Products purchased as part of a pre-existing bundle or package deal may be excluded from further promotional benefits, as determined by Festool Australia.

Examples of "No Stacking" in Practice:
If you purchase a Festool product that is on a special promotion with a reduced price, you will not be eligible to also receive a redemption tool or earn a voucher on that same purchase.
If you buy a product that qualifies for a redemption tool, you cannot simultaneously use a voucher or earn a new voucher on that purchase.
If you are using a promotional voucher to make a purchase, you will not earn an additional voucher on that transaction.

General Conditions 

Festool Australia reserves the right to modify or withdraw any promotion or these Terms at any time in its sole discretion. While Festool Australia will endeavour to provide reasonable notice of any significant changes, it is not obligated to do so.
All redemption requests and promotional claims are subject to verification by Festool Australia, whose decision is final and binding.
Fraudulent or invalid claims will not be honored and will result in disqualification from future promotions. Festool Australia reserves the right to take further action, including legal action, against individuals or entities attempting to defraud the company.

Limitation of Liability: To the fullest extent permitted by law, Festool Australia shall not be liable for any loss, damage, or injury of any kind arising out of or in connection with any promotion or these Terms, including but not limited to indirect, consequential, or special damages.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Australia, and the parties submit to the exclusive jurisdiction of the courts of that state.
Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.