Carbatec customers can choose to pick up their order from any of our 6 stores or opt to have the order delivered. Shipping is only available within Australia.
All non-bulky mail order items will be despatched to you, or the store of your choice if pick up is selected, from our Central Fulfilment Centre in Brisbane.
Online shipping charges are calculated by the size and weight of your total order and the destination of delivery.
Freight Options
- $9.90 Postage - For Non-Bulky orders placed that are under 10kg in weight and under 1 meter long
- $19.90 Parcel - For Non-Bulky orders placed that are over 10kg but under 30kg in weight and under 1 meter long
- Freight Charge - Orders that require road freight with or without tailgate are calculated on each individual order. Freight costs can be seen online in the cart or sourced from your local store and Carbatec customer care centre.
International Orders
- Carbatec do not ship overseas, customer organises all shipping if international delivery.
- Warranties on products shipped outside Australia/New Zealand are not valid.
- Additional $30AUD international fee.
- Full payment cleared via bank deposit prior to order being placed.
- Customer organises own freight and documents.
- Shippers Letter of Instruction to be supplied to Carbatec 24 hours prior to collection.
Approximate Despatch and Shipping Times
Once your order is completed online we aim to despatch within 24 hrs (Monday-Friday); all orders are processed in order of receipt. When your order is collected from the freight carrier you will receive an email with the tracking number. If you’d like an Express Post parcel option please contact your local Carbatec store or customer care centre to source quote.
- Same state Metropolitan areas of Capital Cities: Up to 2 Business Days
- Same state country areas: Up to 5 business days
- Interstate Metropolitan areas: Up to 3-6 business days
- Interstate country areas: Dependant on post office and independent freight carrier
Delivery of products classed as Dangerous Goods
Please note that some products supplied by Carbatec are classed as Dangerous Goods for freight purposes and may incur additional freight charges.